Dutton Plumbing, Cooling & Heating
Review Summary
- Positive Feedback: Customers consistently praise the technicians' friendliness, professionalism, knowledge, and thoroughness.
- Specific Technicians Mentioned: Corey, Jason, Brad, Jack, Victor, Edward, and Alexander receive positive mentions.
- Services Highlighted: Thermostat replacement, equipment explanation/installation, hydro jetting for drain clearing, heater repair/maintenance, ductwork recommendations, and furnace inspections.
- Key Attributes: Timeliness, clear explanations, going above and beyond, and a focus on customer comfort are frequently noted.
Reviews
View All on Google4.7
(2395 reviews)
Dan Lam
Corey and Jason came out to replace a thermostat as we thought the main problem with our heating. They were helpful to tell us to give us insight into the actual issues we were facing. Very friendly guys and would definitely work with them again
Tom Petrich
Brad and Jack did a great job explaining the equipment and installation procedures for our home. They are a good team. We signed with them, and they were very professional and friendly.
Christopher Beck
Victor was a great technician, he came out to my house and used the hydro jet to clear out roots that made its way into by lateral drain. The work was professionally done and he has a great work ethic
Kara Gullo
I was a little disappointed that the technician was not given the correct information about why we requested service but Edward quickly pivoted to our needs and even went above and beyond to leave and pick up a needed filter to install. Per our request he did not try to upsell us on additional services. Edward was extremely friendly and professional
Gregory
I had a technician his name is Mr. BradAlpeza, very knowledgeable, walked me through everything he did! It made my wife and I feel so comfortable! Great work I don't want any other! Thank you so much, Mr. Brad! Great work but a Better young man! Thank you
Caroline
Corey was dispatched to our home for an annual issue with our heater not turning on during the winter season. Corey was knowledgeable and quick to find what the issue was. Several pictures were taken and it was determined that new duct work is needed. Very professional and thorough.
Johanna Smith
Dutton did a great job. My technician, Victor, was timely, kind, and thorough. He went beyond just clearing the shower but even checked my main sewer line and cleared out some roots. Highly recommend.
Ben
Alexander and the other technician were very polite and professional They spent more than an hour to check the furnace and make sure everything is fine with it. They also gave me their recommendation for the furnace to work at its best. I definitely recommend them, highly.